Safaricom explains why your MPESA PIN cannot be hidden during bundle purchases using USSD
A simple customer suggestion about hiding M-PESA PINs during Safaricom bundle purchases has sparked a wider conversation about mobile security, after the telecommunications giant said the feature is not technically possible on USSD. The issue arose after an X user, Chanai Kapalot, on Friday, September 11, 2026, asked Safaricom to introduce a privacy feature that […]
We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.
