Khayelitsha social workers stop home visits after hijackings

Social workers in Khayelitsha, Cape Town, have suspended home visits to schools and homes due to an increase in armed robberies and hijackings. The National Education, Health and Allied Workers’ Union (NEHAWU) reported that social workers are no longer comfortable visiting the community as they feel unsafe. Makhaya Jezile, NEHAWU spokesperson for Khayelitsha, stated that they will continue to work from their offices, which will compromise social services for now.

Home visits to disabled residents, victims of domestic violence, and child abuse have been cancelled. In 2023, criminals stole eleven cars from the office and in 2024, similar incidents were reported. The union and Khayelitsha social workers have sent a memorandum to the department, demanding increased security. Recently, social workers have been hijacked every two weeks.

The Khayelitsha Safety and Security Forum chairperson, Bonga Zamisa, expressed concern about the impact on vulnerable residents, such as those facing domestic violence, neglected children, and people with disabilities. While the safety of social workers is a concern, they cannot risk their lives. The Social Development MEC, Wendy Kaizer-Philander, confirmed commitments to enhance security but did not provide timelines.

She suggested that people unable to leave their homes could schedule appointments by phone, with support from law enforcement. Kaizer-Philander urged the community to protect social workers and report any information to the police.