Cathay CEO sees great potential in AI scaling
Cathay Pacific Airways chief executive Ronald Lam says he sees great potential for the airline to scale up its adoption of artificial intelligence. Speaking on RTHK’s "On Broadcast Drive" programme, he noted that the company already has more than 120 large-scale AI models in operation, with all office staff using AI tools in their daily work. “Over the past year, our company’s AI usage has…
Cathay Pacific Airways' chief executive Ronald Lam expressed optimism about the airline's potential to expand its use of artificial intelligence. In an interview on RTHK's On Broadcast Drive program, Lam noted that the company currently operates more than 120 large-scale AI models and has seen a 200 percent increase in AI usage over the past year.
"I see great potential in this field," Lam stated, adding that the company intends to use AI to minimize repetitive tasks and assist human workers without replacing them entirely.
Regarding pilot recruitment and retention, Lam pointed out that Cathay Pacific now employs around 3,800 pilots, with more than half being local. He emphasized that the airline's cadet pilot program, running for nearly four decades, has trained thousands of aviators, with 350 graduates currently flying as active pilots. Lam also highlighted that pilot turnover and overall staff turnover remain very low.
For the future, the CEO stressed that, alongside hardware and software upgrades, the airline will prioritize improving service consistency to minimize passenger inconvenience, even during severe weather disruptions.
Written by urgent.news from RTHK News's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
This story
This is one outlet's version. Read the fullest account.
- Cathay CEO sees great potential in AI scaling news.rthk.hk
