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Viewpoint: Clients Prefer AI to Human Advisers When Details Are Embarrassing

When and why do clients prefer to use artificial intelligence rather than a human adviser? It’s a question attracting much attention as AI advisers flood the marketplace. A recent study from the MIT Sloan School of Management introduces a new …

Viewpoint: Clients Prefer AI to Human Advisers When Details Are Embarrassing

We haven't written up this one. Insurance Journal has the full story — the link below goes straight to it.

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