Safaricom Ethiopia clarifies eSIM conversion after customer complaint
Safaricom Ethiopia on Thursday, September 10, 2026, responded after a customer raised concerns about difficulties switching from a physical SIM card to an eSIM. The customer questioned why they had been told to get a completely new number in order to use an eSIM, despite wanting to convert their existing physical SIM. “Why can’t I […]
We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.
