PYMNTS Launches BNN With Paulette Rowe’s New ‘Fired Up’ Podcast
Listen to the Fired Up podcast with Karen Webster. Artificial intelligence can compress work that once took days into minutes, but companies still must decide what their people should do with the time they get back. That management challenge framed the inaugural episode of “Fired Up” with payments veteran Paulette Rowe. “Fired Up” is a […] The post PYMNTS Launches BNN With Paulette Rowe’s New…
PYMNTS has launched a new podcast series called "Fired Up" as part of its Business News Network. The inaugural episode features payments veteran Paulette Rowe and examines culture, leadership, and performance in the era of AI-driven work. Rowe describes culture as going beyond benefits and office perks to include elements like power dynamics, relationship-building, and deliberate organizational alignment.
AI complicates this work by allowing employees to bypass corporate introductions of technology. For example, before generative AI, finding information for an article could take days, whereas AI shortens the search to mere minutes. Employees can then focus on verifying facts instead of assembling initial research. PYMNTS CEO Karen Webster emphasizes that while companies must innovate around AI, they must also stay focused on their core businesses and commitments.
She uses Formula 1 as an analogy, arguing that companies need to balance speed with control. Webster likens AI output to "clay" that requires verification and context, rather than finished work. She questions how companies can foster enough trust for employees to experiment with AI tools without abandoning controls. Future episodes of "Fired Up" will explore these topics with various leaders navigating AI and organizational change.
Written by urgent.news from PYMNTS's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
