Navi UPI Partners With IndusInd Bank, New Payment Switch To Boost Scale And Reliability

Mumbai: Navi UPI has entered into an agreement with IndusInd Bank to enhance the technological backbone supporting its Unified Payments Interface (UPI) operations. As digital payment volumes surge in India, the partnership aims to create a more robust and scalable infrastructure for Navi UPI. New UPI Payment Switch

A significant component of this collaboration is the introduction of a fresh UPI payment switch. This switch will facilitate the processing and routing of transactions across various participants in the UPI ecosystem. The switch will be implemented gradually across both Android and iOS devices and is set to become accessible to all Navi UPI users within the coming days. Strengthening Resilience and Capacity

The new UPI payment switch will diversify Navi UPI's existing technology stack, bolstering its resilience and handling higher transaction volumes as the company's payments business continues to grow. UPI has become an integral part of daily spending for millions of Indians, encompassing transactions from small purchases at merchants and restaurant bills to utility payments and money transfers.

Rajiv Naresh, MD and CEO of Navi Limited, emphasized that a solid technological foundation, coupled with thoughtful product design and deep customer understanding, is crucial in delivering an exceptional digital financial experience. He highlighted that the partnership with IndusInd Bank adds a new dimension to Navi's UPI capabilities, reinforcing the platform's foundation for a more dependable and fluid payment experience.

Ganesh Sankaran, Executive Director at IndusInd Bank, remarked that this partnership marks an important milestone for both organizations, reflecting their joint commitment to constructing resilient digital payment ecosystems. He underscored that resilient and scalable infrastructure is vital in providing secure, reliable, and frictionless digital payment experiences as transaction volumes continue to rise. Partnership Announced at GFF 2026

The formal announcement of this partnership took place at the Global Fintech Fest 2026 in Mumbai, where representatives from Navi and IndusInd Bank celebrated their collaboration. Both companies anticipate that the newly established infrastructure will support Navi UPI's future expansion while enhancing transaction processing capacity as the adoption and usage of digital payments continue to surge across the nation.