Navan at Goldman Sachs Communacopia + Technology Conference 2026: ai push

Navan (NAVN) emphasized a greater push into AI-driven travel, meetings and expense management during its appearance at the Goldman Sachs Communacopia + Technology Conference 2026 on September 10, 2026. The company reported strong growth, but acknowledged the difficulty in converting new products and acquisitions into sustained revenue.

Navan raised its fiscal 2027 revenue growth guidance to 32% year over year, up from 31% previously. New signed gross billings (GBV) reached $4 billion in the trailing 12 months, a 60% increase year over year, with Q2 2027 marking the highest quarterly level to date. Fifty percent of Ava interactions now utilize Navan's proprietary model, contributing to higher customer satisfaction, faster service and support, and a 75% gross margin.

BoomPop, an AI-native meetings and events platform, was acquired to expand into meetings and events, a market representing about 30% of the top of travel. The acquisition is expected to generate around $2 million in revenue in fiscal 2027, with minimal immediate impact on profit and loss. BoomPop is valued at $100 million in GBV, which typically converts to 6% to 7% revenue.

The company's business continues to accelerate across sales-led growth, product-led growth, payments and expense management, and new product bets. Navan's CFO, Aurélien Nolf, stated that new signed GBV is a key internal measure of sales and marketing efficiency, helping management gauge payback and return on investment from go-to-market spending.

CEO Ariel Cohen stated that Navan has evolved from a browser-based booking tool into an AI-native enterprise travel management company, relying on three main technology pillars: proprietary AI models, headless architecture, and Navan Edge, a consumer-style personal travel agent app showing strong usage and repeat behavior. The company's AI models capture travel-agent knowledge and apply it at scale, while its headless architecture allows customers to access the platform through tools like Slack, email, Gemini, and ChatGPT, along with Navan Edge, a new product category gaining rapid usage acceleration.