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Government urged to use AI for good governance

The government should mandate its institutions and public servants to use artificial intelligence to improve services, strengthen oversight and protect public resources, a leading think tank said.

Manila, Philippines — A prominent think tank has urged the government to leverage artificial intelligence for improved governance, according to a report from Stratbase Institute president Dindo Manhit. The E-Governance Act, enacted in September 2025, lays the groundwork for this AI-driven transformation by promoting connected government systems and citizen-centered public services.

Since the law's implementation, its implementing rules were signed in March. Manhit emphasized that the government should harness AI to bolster oversight, protect public resources, and streamline services.

Manhit proposed that AI could assist in a variety of areas, such as comparing bids and prices, verifying tax and customs records, monitoring project schedules, detecting service bottlenecks, and flagging unusual transactions. He stressed that the true potential of AI in governance lies in the availability of accurate, complete, and organized data, coupled with well-designed processes and skilled public servants who can make quicker, more informed decisions while maintaining accountability.

As lawmakers review the proposed P7.2-trillion national budget for 2027, Manhit highlighted the potential of digital and AI-supported systems to enhance the management of public programs and funds. He stressed that every protected peso could be allocated towards essential community services like classrooms, health facilities, and infrastructure. Manhit firmly stated that AI should support human oversight and decision-making rather than replace them, especially when dealing with public funds or access to vital services.

To facilitate this digital transformation, Manhit called on the Department of Information and Communications Technology to establish standards for secure data sharing and usage among government agencies. He also urged national and local governments to bolster their digital platforms and workforce capabilities through training and technology development. Collaboration with the private sector and academic institutions could provide the necessary technical expertise, infrastructure, and training to drive this change.

Manhit stressed the importance of incorporating safeguards related to privacy, cybersecurity, data accuracy, human oversight, and accountability when implementing AI in government. His ultimate goal was to achieve a digitally empowered government that delivers better services, faster decision-making, and increased transparency to citizens.

Written by urgent.news from Philippine Star Business's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Read the original at philstar.com →

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