Virgin Media offloads email services to third-party provider

Virgin Media has transferred its email service to a third-party provider, Junara, operated by Atmail, the Australian email company. The UK's second-largest broadband provider is shutting down its own email service and giving customers a 45-day window to move their addresses and mailboxes to Junara. Users can keep their Virgin Media email address for free during the first year, after which they will need to pay to continue using the service.

Virgin Media stopped issuing new email addresses in 2022, favouring dedicated services like Gmail and Outlook. The company stated that by moving to Junara, they can focus on providing excellent broadband, mobile, landline, and TV services. Virgin Media has contacted impacted customers directly, explaining the changes and giving them 45 days to decide whether to transfer to Junara, move to another email provider, or close their account.