For Dr Syafiq, caring for patients doesn’t stop at the clinic

KOTA BHARU: Dr Mohd Syafiq Nadery, a 34-year-old medical practitioner, has witnessed firsthand how health issues can be linked to financial struggle, education, and daily practicalities. This insight has inspired him to develop several programs that aim to support those who might otherwise find it challenging to receive treatment or long-term assistance.

One such program is the Permata Card, which provides free medical care to orphans at his clinics in Kelantan and Terengganu. Additionally, some recipients of the card receive a monthly allowance of RM150 until they complete Form Five. Dr. Syafiq shared his motivation behind these initiatives, stating that his goal is to let orphans know that there are people who care about their health and wellbeing.

He emphasized that a doctor's role extends beyond treating patients, as he believes addressing what happens after a patient leaves the clinic is equally important. Furthermore, Dr. Syafiq is contemplating further assistance for academically successful patients who wish to continue their studies, recognizing that financial hardship can limit opportunities and make life particularly difficult for children who have already lost a parent or primary support figure.

In an effort to bring medical care directly to communities, Dr. Syafiq implemented the DocCare program at mosques, which provides assistance to bedridden patients, including equipment and necessary supplies. Additionally, he and his team conduct house calls for underprivileged, bedridden, or otherwise difficult-to-reach patients.

A notable example is Suzaini Ramli, a 55-year-old amputee who underwent surgery in 2017 due to diabetes complications. She now resides with eight family members, including her 79-year-old mother, Noriah Mamat, who suffers from diabetes and high blood pressure. Suzaini expressed that the home visits have alleviated some of the burden on her family, as they no longer need to worry about the costs and logistical difficulties of transporting a bedridden patient for treatment.

Dr. Syafiq believes that more healthcare professionals should adopt a similar approach, especially when dealing with patients who face both medical and economic challenges. He believes that for some families, the most beneficial form of care may not be a single consultation or prescription, but knowing that someone is committed to providing consistent support.