I'm a former Accenture consultant. I saw why so many workplace conflicts go unresolved.
At Accenture, Lauren Bronson saw senior leaders struggle to confront toxic clients. Now, she helps leaders find common ground.
Lauren Bronson Petrous, a former Accenture consultant and conflict resolution specialist, has observed that many consultants dread conflict. Now leading the advisory firm Boundless & Co., she explains that the issue often stems from leaders' difficulty handling difficult conversations and providing feedback. During her time at Accenture, Bronson encountered teams who struggled to address challenging clients or colleagues, with some even avoiding direct communication altogether.
This led her to recognize that talented individuals may lack crucial leadership skills, especially in conflict resolution, despite being hired for their talent and high performance. In her new role, Bronson helps clients, including cofounders and senior leaders, navigate conflict, avoid unresolved tension, and improve company culture and momentum.
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