₹5,000 traffic challan on WhatsApp? It could be a scam: Here's how to verify it

A WhatsApp message claiming you owe a ₹5,000 traffic fine could be a scam, according to authorities. Fraudsters are using fake e-Challan notices, payment links and malicious APK files to make messages appear legitimate. The safest way to check if a fine is genuine is to verify it directly through the official e-Challan portal, not through links in WhatsApp messages.

The Ministry of Road Transport and Highways warns users about fraudulent websites and apps impersonating its e-Challan service, urging users to access the official platform directly. A typical scam message threatens immediate payment of a ₹5,000 fine, may contain a payment link or ask the user to download an app, and may even use disguised APK files marketed as traffic or mParivahan apps.

Government advisories warn that such files can install malware and give criminals access to sensitive information. Kerala's Motor Vehicles Department has specifically cautioned against WhatsApp messages demanding payment or directing users to download apps. To verify a traffic fine, go directly to the official e-Challan portal using the address in your browser, not any links received via WhatsApp, SMS or email.

The official portal uses a .gov.in domain and should not be confused with similar-looking sites. Avoid installing APK files received through messaging apps; download apps only from trusted sources. If you suspect fraud, disconnect your device from the internet, contact your bank and report the incident to the authorities.