Paytm’s Vijay Shekhar Sharma predicts AI agents will eat apps by 2027
Sharma says autonomous personal assistants will replace smartphone apps and reshape everyday computing.
Paytm's CEO foresees a future where AI agents replace apps by 2027. In a statement on X, Shekhar Sharma envisions a world where hyper-capable personal assistants become the primary interface for human-computer interaction. By the end of 2026, these AI assistants will be able to perform all the tasks typically done on smartphones and computers.
Sharma predicts that businesses will rush to launch these agents, much like how websites and apps proliferated during the early internet and mobile internet eras. He likens the transition from apps to AI agents to the shift from desktop web clicks to touchscreen taps in the 2010s mobile internet wave. Sharma expects Apple and Android to open up their operating systems to support trusted agents, similar to how they have enabled third-party apps for tasks like calling and SPAM management.
With the rise of AI agents, Sharma anticipates a fundamental change in user identity, as individuals will be identified by their personal agents rather than phone numbers, emails, or social handles. By 2027, Sharma believes that AI will have massified, with machines generating code surpassing programmers, and the journey toward Artificial General Intelligence (AGI) will have begun.
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