Anak Krakatau eruption: SIA cancels one flight from Jakarta, retimes six
SIA customers should visit SIA's Flight Status page for the latest information on their flights.
On September 8, Singapore Airlines canceled one flight from Jakarta and rescheduled six others due to volcanic activity caused by the eruption of Mount Anak Krakatau. The airline issued an advisory on its Facebook page in the early hours of the day.
Flight SQ951 departing at 5:25 am local time had been canceled. Six other flights were retimed, with varying departure times throughout the day. SIA advised customers to check their flight status on their website as the situation remained fluid.
The airline also offered alternatives for customers departing from Jakarta or Singapore. Customers could rebook on other SIA flights from Indonesia, or alternative SIA flights to Indonesia, if departing from Singapore.
SIA mentioned that as flights between Singapore and Jakarta resumed, they would progressively rebook affected customers on the next available flight, dependent on seat availability. For those requiring assistance with rebooking or having further inquiries, they could contact the airline via phone or online chat.
Those who had made bookings through travel agents or partner airlines were advised to contact their respective agents or airlines directly for assistance. SIA also encouraged customers to update their contact details via the 'Manage Booking' function on their website or subscribe to a mobile notification service to receive updates on their flight status.
In a separate report, Jakarta's airport and four others reopened on September 8 after being halted due to ash in their airspace. This disruption affected nearly 3,000 flights and left over 340,000 passengers stranded, according to Indonesia's Transport Ministry.
Written by urgent.news from Straits Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
