Yango Ride Reports Global Safety Progress, Including 31% Decline in Post-Trip Contacts in Pakistan

Yango Ride has released its 2024-2025 Safety Report, detailing ongoing advancements in safety technology, verification processes, and human support across all its markets. A key finding in the Pakistani market shows a 31% decrease in post-trip contacts, a result of privacy-centric communication tools that enable passengers and drivers to converse without revealing personal phone numbers.

The report outlines Yango Ride's comprehensive approach to safety, encompassing pre-ride verification, protected communication channels, route surveillance, and post-ride accountability measures. Globally, reported traffic infractions dropped by 31%, from 9.83 incidents per million trips in 2024 to 6.76 in 2025. In the Middle East and North Africa, and South Asia, reckless driving incidents plummeted by 47%, from 19.25 to 10.1 per million trips, with further reductions observed in Africa and Latin America.

In Pakistan, privacy-enhancing communication technology has significantly improved the post-ride experience by enabling in-app calling and number masking, ensuring communication without the need for either passengers or drivers to share their permanent contact details. According to the report, post-trip contacts decreased by 31% in Pakistan, compared to 81% in Peru and 78% in Colombia.

The report also underscores Yango Ride's robust verification measures, including driver's license, identity, and vehicle checks. In 2024-2025, the company expanded selfie-based anti-fraud measures to Pakistan and other regions to identify attempts at circumventing identity controls. Globally, Yango Ride blocked 17,275 passenger accounts in 2024-2025 due to suspected fraud.

Its safety framework employs ratings, reports, GPS signals, and driving-style analysis to detect and address recurring unsafe behaviors. 24/7 urgent support is available, with first contact initiated within five minutes in 90% of critical cases. Technology aids in identifying emergency situations, while trained specialists assess and address each incident.

"Yango Ride is a technology service designed to enhance safety and accountability for every passenger-driver connection. Our 2024-2025 results demonstrate that consistent application of technology, coupled with human expertise and local knowledge, yields tangible safety improvements," commented Roman Karlash, Yango Ride's Chief Executive.

In Pakistan, Yango Ride has integrated its safety tools with public infrastructure via the Punjab Safe Cities Authority. When users utilize the in-app safety feature to contact emergency number 15, relevant trip and location details are automatically transmitted to the police to facilitate a quicker response. Globally, an incident or near miss is reported at an average rate of once every 64,000 kilometers traveled.

Looking ahead, Yango Ride is prioritizing early risk detection and prevention. The 2024-2025 Safety Report demonstrates the company's dedication to embedding safety throughout the mobility experience, leveraging technology, local partnerships, and continuous improvement to ensure safer journeys.