Gamescom apologizes after backlash over callous response to indie dev hardware thefts — pledges security overhaul and invites devs to the roundtable
The Gamescom organizers apologized for their initial response and outlined plans to prevent future incidents. They also praised the community for supporting the affected developers.
Gamescom has issued an apology following criticism over their initial handling of reports that several indie exhibitors had their hardware stolen from their booths. The company acknowledged the gravity of the developers' losses and the emotional toll it can take on those affected. Gamescom explained that the initial response did not convey the empathy that the developers deserved, and they have taken responsibility for that.
The organizers cited the loss of laptops, consoles, and even a Steam Deck by affected studios such as Mimic, iam8bit, and Tessera Studios. While these devices represent a significant financial loss, the most devastating aspect is the loss of intellectual property and the hard work that went into creating these projects. The gaming community has rallied to support the affected studios, offering help and assistance, which organizers see as a testament to the industry's strong sense of community.
In response, Gamescom stated that they are working closely with exhibitors and partners to create a safer environment for all involved.
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