RBI imposes monetary penalty on TransUnion CIBIL Limited
The Reserve Bank of India (RBI) has, by an order dated August 31, 2026, imposed a monetary penalty of ₹26,82,800 (Rupees Twenty-six lakh eighty two thousand eight hundred only) on TransUnion CIBIL Limited (the company) for non-compliance with certain provisions of the directions issued by RBI on ‘Framework for compensation to customers for delayed updation/ rectification of credit information’.…
On August 31, 2026, the Reserve Bank of India (RBI) imposed a monetary penalty of ₹26,82,800 on TransUnion CIBIL Limited for failing to adhere to certain RBI directives regarding customer compensation for delayed credit information updates. This penalty was imposed in accordance with the Credit Information Companies (Regulation) Act, 2005, and the RBI's powers under section 25(1)(iii) and section 23(4) of the Act.
The RBI conducted a statutory inspection of TransUnion CIBIL Limited's financial position as of March 31, 2025, following which a notice was issued to the company, inviting it to explain its non-compliance. After reviewing TransUnion CIBIL Limited's response, additional submissions, and oral arguments during a personal hearing, the RBI concluded that the company had breached the prescribed guidelines by not crediting the compensation amount to eligible complainants' bank accounts within the stipulated time frame.
The RBI's decision is aimed at ensuring regulatory compliance and does not comment on the validity of any customer transactions or agreements.
Written by urgent.news from Reserve Bank of India's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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