NPA educates consumers on “Ntease Kuruwa” at Christ The King Business Fair
By: Dominic Hlordzi The National Petroleum Authority (NPA), through its Consumer Services Directorate, has intensified public education on the use of the 10-Litre Measuring Can, popularly referred to as “Ntease Kuruwa,” to help consumers address suspected under-delivery of fuel at petroleum retail outlets. The month-long sensitization exercise was undertaken during the Business Fair organised by…
The National Petroleum Authority (NPA) has ramped up efforts to educate consumers on the proper use of the 10-Litre Measuring Can, commonly known as "Ntease Kuruwa," during the Christ the King Business Fair. This month-long initiative took place at the fair held on various dates in August 2026 at the Christ the King Hall Car Park. The aim was to empower consumers to identify potential under-delivery of fuel at petroleum retail outlets and to familiarize them with the NPA Call Centre for reporting such issues.
The awareness campaign focused on demonstrating how consumers can request a quantity test using the measuring can whenever they suspect the fuel dispensed does not match the purchased quantity. NPA officials showcased the testing procedure and explained how to accurately read the measuring can to determine if the pump is functioning correctly.
Mrs Maureen Adwoa Duori, Head of Consumer Education and Stakeholder Engagement at the NPA, emphasized that the initiative aimed to equip consumers with the knowledge and confidence needed to safeguard their interests at the petrol pump.
Participants at the fair expressed surprise at learning about the measuring can and their right to request its use. Some alleged that fuel outlet attendants had previously discouraged them from requesting quantity tests, citing misconceptions about the test's effectiveness. Concerns were also raised about the visibility and accessibility of the measuring can at some outlets, with participants urging for better monitoring to ensure its prominent display and readiness for use.
The NPA also educated attendees on the proper procedures for reporting suspected quality issues with petroleum products, advising them to contact the NPA Call Centre within 24 hours and providing relevant details such as the outlet's name and location, date and time of purchase, proof of purchase, and other pertinent information.
The exercise highlighted the potential of churches, business fairs, and other community platforms in raising consumer awareness about practical protection tools. The NPA remains committed to consumer protection through sustained public education, effective complaint resolution, targeted monitoring, and enforcing standards across the downstream petroleum industry.
Written by urgent.news from GBC Ghana's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
