Holiday plan promised 4-5 star stays, offered cheaper hotels; ordered Rs 95,000 refund
A consumer commission ordered Park Club International to refund Rs 95,000. The customer paid Rs 1.10 lakh for a five-year holiday membership. He was offered lower-category hotels and asked for extra charges. The commission also awarded Rs 15,000 for compensation and expenses. The company failed to provide promised services as per the agreement.
The Chandigarh district consumer commission has ordered Park Club International Pvt Ltd to refund Rs 95,000 to a customer who paid Rs 1.10 lakh for a five-year holiday membership. The membership promised 36 nights at 4-5 star properties across India for four adults, along with breakfast, dinner, and other facilities. However, the company allegedly offered lower-category hotels and demanded additional charges, failing to provide the promised meals.
The commission found the company's failure to deliver the promised services and awarded Rs 15,000 as compensation and litigation expenses. The order was passed on September 1, 2026.
Brief written by urgent.news from Times of India's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
