HELB explains how borrowers can repay loans using mobile app

The Higher Education Loans Board (HELB) has outlined a straightforward process for beneficiaries to repay their student loans using its mobile application. This digital service enables borrowers to pay their loans from anywhere, using just a smartphone, without needing to visit any physical service centers.

To initiate repayment, borrowers must first download the HELB Mobile App from either the Google Play Store or App Store onto their smartphone. After installation, they need to log into their existing HELB account within the app. Once logged in, they can select the "Repay Loan" option, which leads them through four main steps to complete the transaction.

The first step is straightforward: download and install the HELB Mobile App. Upon logging into their account, borrowers proceed to the "Repay Loan" section. In this step, they simply enter the required repayment details, review everything, and confirm the payment. This final step ensures that all information is accurate before the transaction is completed.

An important feature of the app is that it allows individuals to make loan repayments on behalf of another HELB beneficiary. This can be useful in situations where a parent, relative, friend, or any other individual wants to assist with loan payments. The person making the payment for another beneficiary must provide the necessary details before confirming the transaction, ensuring that the repayment is made correctly and in a timely manner.

HELB emphasizes that this mobile repayment service is designed to be simple and user-friendly, making loan management more convenient for beneficiaries. By using the app, borrowers can avoid the need to physically visit HELB offices for repayment, which can save time and effort.

The introduction of this digital platform is part of HELB's ongoing efforts to improve service access and streamline loan management for its beneficiaries. The service underscores the importance of timely repayments in helping borrowers manage their outstanding balances and maintain their loan accounts effectively.