CaixaBank supera el millón de pagos diarios con Bizum con el impulso del 'e-commerce'

CaixaBank has surpassed one million daily transactions using Bizum, thanks to the growth of e-commerce. The bank's users conducted 171.78 million transfers between individuals via Bizum and 17.67 million online payments in the first half of the year. With the addition of online payments at commerce, CaixaBank clients have exceeded one million daily transactions, a record figure.

In e-commerce transactions, CaixaBank customers made 17.67 million online payments with Bizum, which is 13% more than the second half of the previous year, though the comparison period includes Christmas shopping campaigns. The increasing use of Bizum in online purchases paves the way for the favorable reception of Bizum Pay, a digital wallet that allows customers to pay in physical stores by simply holding their mobile devices near the point-of-sale terminals.

Since mid-July, the Bizum Pay app has been available for download on Apple and Google virtual stores, and around 80% of banking terminals now support payments with this solution. However, each store must activate the service through its own bank, which is expected to happen throughout the month. Until the solution gains momentum, the incorporation of recurring service payments solidifies Bizum as a habitual digital payment method for customers.

Among the first services to accept Bizum as a payment method are Amazon subscriptions. For banks, the use of Bizum for electronic and physical commerce payments offers cost advantages compared to card payments. The main difference lies in the fact that Bizum is a payment method based on immediate account-to-account transfers, while card payments involve commissions to Visa and Mastercard.

In contrast, Bizum only incurs infrastructure costs. Beyond costs, the ability to pay with Bizum in stores provides Spanish banking with an independent payment option separate from Visa and MasterCard. CaixaBank continues to expand its base of active Bizum customers. By the end of the first half, the bank had reached 9.52 million registered Bizum users, nearly 6% more than a year ago.

With this figure, it achieves a 30% market share, being the leading bank in its use. In Spain, CaixaBank has more than 19 million customers. Another strategic axis of Bizum is international expansion, aiming to create a payment infrastructure that enables instant transfers among more than 380 million citizens. Spanish, Andorran, Italian, and Portuguese clients can already send and receive payments instantly via their mobile devices.

As of June, Bizum had registered over 106,000 international operations, with 26% involving CaixaBank users. By geography, Portugal accounts for the largest international activity for CaixaBank clients, with nearly 87% of international operations originating from or destined for Portugal.