Walmart wants a bite of DoorDash and Uber Eats
Walmart partners with Dunkin' to expand delivery services, challenging DoorDash and Uber Eats with its vast delivery network.
Walmart has entered the competitive world of restaurant delivery by partnering with Dunkin, a subsidiary of Inspire Brands, to offer delivery from over 10,000 Dunkin locations across the United States. This move comes as the retail giant looks to expand its delivery services, already utilizing its vast network of delivery workers, to take on established players like DoorDash and Uber Eats.
Walmart's initiative, announced on Thursday, aims to provide customers with a broader range of convenient options by allowing them to order food from Dunkin alongside their everyday essentials through the retailer's app or website. The company's senior vice president of e-commerce fulfillment transformation, Greg Cathey, emphasized that this expansion sets a new standard in local-commerce offerings.
While the move positions Walmart as a formidable contender in the restaurant delivery space, it also puts the company in direct competition with well-established delivery services that have built a strong brand reputation and operational expertise. DoorDash, for instance, is exploring new avenues with its proposed acquisition of Delivery Hero, which would significantly enhance its international presence.
Meanwhile, Uber is also looking to bolster its delivery capabilities through its proposed $14.8 billion purchase of Delivery Hero, aiming to expand its operations from Latin America to Asia. The Dunkin partnership allows customers to order their favorite coffee or donuts through Walmart's platform alongside their shopping needs, creating a more comprehensive and convenient shopping experience.
Walmart has been testing food deliveries from restaurants within its stores since earlier this year and recently announced a Subway partnership, operating in about 1,400 locations across Walmart stores. This strategy enables the retailer to bundle orders from other establishments, such as Dunkin, with the items customers wish to have delivered from Walmart.
With its Spark delivery service, which relies on independent contractors to deliver orders from Walmart stores, Walmart has bolstered its delivery speeds, competing with other major retailers like Amazon and Target.
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