'Uber rapture' leaves passengers and drivers behind in Nigeria and Uganda

The ride-hailing giant Uber abruptly ended operations in Nigeria and Uganda, leaving both passengers and drivers stranded. The service shutdown took place on September 2, without much warning, leaving users perplexed and frustrated. When users received the news, some described it as one of Nigeria's safer transport options, while others were left in disbelief as they were mid-ride when the message arrived.

Drivers who relied on Uber for their livelihoods found themselves without work upon the abrupt closure. According to reports, Uber informed customers and drivers of the shutdown via email, promising a one-off goodwill payment to affected drivers. The company expressed regret for the change and promised continued support for affected users for 21 days.

Rivals such as Bolt, Faras, and SafeBoda are now eyeing the void left by Uber's exit. Despite operating in several African countries, including Egypt, Ghana, Kenya, and South Africa, Uber has decided to focus its efforts elsewhere. The decision comes amid a wider restructuring within Uber, which will see over 3,000 job cuts and a shift of resources towards autonomous vehicles.