Earnings call transcript: Asana beats Q2 2026 estimates but shares fall after hours

eGain reported stronger-than-expected Q4 2026 non-GAAP earnings of $0.08 per share, exceeding the Street's $0.0287 forecast. Revenue for the quarter was $22.2 million, slightly below the $22.31 million expectation. For the full year, eGain's revenue increased by 3% to $91.1 million, while AI customer revenue grew 20% year over year to about $55 million.

Revenue for legacy products declined, and the stock fell 25.6% to $5.29 in after-hours trading, reflecting investor concerns over revenue decline and the company's shift away from legacy products. Meanwhile, operating cash flow reached a record $21.2 million, enabling growth. Despite the earnings beat, the mixed results led to a sharp drop in the company's stock price, highlighting investor focus on near-term outlook rather than the earnings improvement.