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Safaricom explains M-PESA security scare after customer reports 2 night withdrawal attempts

Safaricom has responded to concerns raised by an M-PESA customer who reported that attempts were made to withdraw money from his account twice during the night.

  • Steve Osanya reported two unauthorized M-PESA withdrawals at night.
  • Safaricom suggested Shiriki Pay feature as potential cause, but Osanya denied activation.
  • Company advised customers to review account services and report suspicious activity.

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