Services EPFO portal still provides to its subscribers

The Employees' Provident Fund Organisation (EPFO) has altered the services offered through its unified member portal since its June update. Several services linked to the Universal Account Number (UAN) are no longer accessible on the EPFO portal and have been transferred to the UMANG app. Here, members can activate their UAN using Aadhaar-based face authentication.

On the EPFO portal, members can still utilize services like tracking pension applications, generating or retrieving a UAN, and filing death claims. The discontinuation of UAN activation on the EPFO portal is a key change, as it has been moved to the UMANG app, where UAN activation can be completed using Aadhaar-based Face Authentication (FAT).

The UMANG app, or Unified Mobile Application for New-age Governance, is an official government platform that enables users to access various EPFO services on their smartphones without needing to log in to the EPFO's official portal. Despite the changes, several services remain available on the EPFO portal, including tracking the application status for pension on higher wages, allotment of UAN for existing PF accounts, retrieval of UAN through mobile number and identity/address proof verification, and filing death claims for nominees.

In June, the EPFO portal and UMANG app experienced temporary unavailability due to a scheduled system migration aimed at providing faster, reliable, and secure services to its stakeholders. The UMANG app, an official government platform, now offers various EPFO services, such as UAN allotment and activation, face authentication of already activated UANs, FAQ, account details on SMS, account details on missed calls, and more.