Suspected cyberattack puts data of 33,054 customers using group-buying app at risk
The private data of about 33,000 customers of TVB-owned group-buying platform Neigbuy has been compromised in a suspected cyberattack, with police saying they have received six reports of scammers posing as staff. The Office of the Privacy Commissioner for Personal Data confirmed on Tuesday that it had received a data breach notification from the company on Sunday, and had initiated a formal…
A suspected cyberattack has compromised the data of approximately 33,000 customers of Neigbuy, a group-buying platform owned by TVB. The Office of the Privacy Commissioner for Personal Data was alerted to the breach on Sunday and launched an investigation. Neigbuy, established in 2018 and majority-owned by television broadcaster TVB, offers discounts on various products.
The privacy watchdog revealed signs of unauthorized data access were detected on August 24, affecting 33,054 customers. The compromised information includes names, addresses, emails, phone numbers, and online shopping order histories. The privacy watchdog recommended Neigbuy customers to change their account passwords and enable multi-factor authentication.
They were advised to remain cautious when interacting with unknown parties. Police reported six instances of fraudsters impersonating Neigbuy customer service staff, resulting in over HK$300,000 in losses. Scammers were requesting sensitive information to execute their scams. Neigbuy confirmed the incident, stating that their systems were isolated, account credentials were updated, and access controls tightened.
They emphasized that customer passwords, credit card details, and bank account information remained secure. Neigbuy urged customers to remain vigilant and avoid sharing sensitive information with suspicious callers or messages.
Written by urgent.news from South China Morning Post's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
