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Safaricom explains how to cancel PostPay without calling customer care

Safaricom has outlined an alternative way for customers to terminate their PostPay connections without having to call customer care. The clarification came after a customer, Kevin Omenya, on Tuesday, September 1, 2026, asked Safaricom whether there was another way to end a PostPay connection, noting that he had a registered email address with the telecommunications […]

We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.

Read the original at peopledaily.digital →

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