Running the whole company on AI: the big picture
Let me tell you our starting point, precisely. Our beginning was not "people make the judgment." Our beginning was "do everything with AI." Deciding to become an AI company — that was the starting line. Run all of EarthLink Network's work on AI. That is what we put down first. "People make the judgment" is something that was derived afterward. It is not the starting point. Get the order wrong,…
EarthLink Network took a bold approach to their business by making the decision to run the entire company on AI from the very beginning. Instead of starting with the idea that people make judgments, they chose to delegate as much work as possible to AI. This decision was driven by the convenience of AI's speed and efficiency in handling tasks that could be broken down into fixed steps, such as gathering numbers, cleaning up text, and reformatting data.
The company began by attempting to hand over everything to AI, and as they did so, they discovered which tasks were better suited for human judgment. The process of running everything through AI helped them identify the boundaries between work that could be automated and work that required human oversight. This hands-on approach to AI implementation ensured that their judgment remained focused on what truly mattered, rather than being swayed by grand ideologies or hunches.
The core components of EarthLink Network's AI-driven structure are three layers: local-commander, claude-plugins, and eln-infra-ops. The local-commander layer is responsible for feeding fixed jobs into AI, while the claude-plugins layer ensures quality by monitoring the output for correctness. The eln-infra-ops layer provides the running base that supports the other layers, allowing the company's operations to continue smoothly.
On top of these layers, human judgment is placed, ensuring that final decisions are made by people, not AI.
This layered approach allows for easy identification of issues when they arise, as problems can be traced back to the specific layer where they originated. By separating the responsibilities in this way, EarthLink Network has successfully created a company that runs primarily on AI, while still maintaining the critical human judgment needed to ensure quality and accuracy.
Written by urgent.news from Dev.to's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
