Rundoo Bets Independent Supply Stores Are Vertical Software’s Next Big Market
Watch more: Need to Know With Rundoo’s Nick Hershey Independent supply stores like to do things their own way, which gives them competitive strength. However, one of the things they’re doing could be getting them into trouble in the artificial intelligence era. Rundoo Co-Founder and CEO Nick Hershey told PYMNTS it’s the way that independent […] The post Rundoo Bets Independent Supply Stores Are…
Rundoo has invested $30 million to modernize the back-office technology of independent supply stores, aiming to bring them into the AI age. The company's CEO, Nick Hershey, explained that these stores often operate on outdated point-of-sale and ERP systems, which limits their ability to compete with larger chains that have sophisticated inventory systems and digital storefronts.
Independent supply stores are "tech-deprived," not tech-averse, and Rundoo aims to replace pre-internet infrastructure with a modern operating system that spans point of sale, ERP, inventory, commerce, and FinTech. The company's AI assistant, Dooey, has expanded beyond reporting to handle ordering, email drafting, sales assignments, and other operational tasks, as it can see inventory, transactions, customer accounts, and purchasing workflows at once.
This contextual AI advantage allows Rundoo to provide a more comprehensive solution compared to standalone productivity tools.
Written by urgent.news from PYMNTS's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
