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Q&A: Can you trust online ratings in the age of 'review bombing'?

Before buying a product, booking a hotel or streaming a movie, many people check online reviews. But not every glowing recommendation or one-star takedown reflects a genuine customer experience.

Q&A: Can you trust online ratings in the age of 'review bombing'?

We haven't written up this one. Phys.org has the full story — the link below goes straight to it.

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