Policy terms ‘not given upfront’: Kerala man wins Rs 2.8 lakh payout from insurance firm
A Kerala consumer forum has ruled that a life insurance company acted unfairly by failing to provide the policy's terms and conditions to a policyholder before they agreed to the proposal. The commission awarded the man Rs 2.74 lakh in compensation, plus Rs 10,000 and Rs 3,000 for legal costs. The case involved a life guaranteed income pro policy taken out in 2022 for his daughter. The insurer was ordered to refund the premium already paid and provide the handbook containing the policy's terms and conditions.
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