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Safaricom SIM transfer: What happens to Fuliza, M-PESA and other loans when ownership changes?

Changing the registered owner of a Safaricom SIM card may appear to be a simple transfer from one person to another, but an outstanding Fuliza balance can prevent the process from being completed.

  • Fuliza loans tied to M-PESA service, must be settled before SIM transfer
  • Tala, HELB loans from separate platforms do not hinder SIM ownership change
  • Customers should check Fuliza balance via M-PESA menu or dial 334# before transfer

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