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Cloud service: Global disruption at Microsoft Outlook paralyzes email

A bug in Microsoft Exchange Online is causing email problems worldwide. What users should pay attention to now and how Microsoft is reacting.

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Cloud service: Global disruption at Microsoft Outlook paralyzes email

A widespread Microsoft outage on Monday evening disrupted email services for millions of users worldwide, affecting both business customers of Microsoft 365 and private users of Outlook. The US software company confirmed significant login, email reception, and sending problems on its official status pages. According to Microsoft, the issue is caused by an error in the cloud infrastructure of Exchange Online, specifically in a central authentication and connection component.

Technicians have initiated countermeasures and are rolling out an update to restore services, and users are advised not to make any changes to their local settings. The incident is being tracked under the internal identifier EX1464935.

Written by urgent.news from Handelsblatt's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.

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