Alarming Study Suggests That Using AI Is Turning Humans More Robotic
"Robots become more like people, and people become more like robots." The post Alarming Study Suggests That Using AI Is Turning Humans More Robotic appeared first on Futurism .
As the capabilities of artificial intelligence have advanced, with models surpassing the Turing Test and generating text that mirrors human traits, there is a growing concern that our own behavior could be influenced by these AI systems. In a new study published in the journal AI & Society, researchers have coined the term "robotoid humanness" to describe the phenomenon where humans start behaving more like AI chatbots, particularly in customer service settings.
The study introduces a framework that outlines three stages in this process. Initially, consumers enter a world where AI interactions feel increasingly human-like, encouraging a deeper commitment. The AI then captures a distorted reflection of the user's identity, presenting it as a suitable response. Over time, this reflection influences the consumer to align more closely with it.
The researchers warn that this bidirectional influence could lead to people internalizing the AI's communication style, making them more "robot-like." The implications of this shift in human behavior are significant. As AI becomes more deeply integrated into our daily lives, particularly in customer service, there is a risk that our self-perception and sense of individuality could be affected.
Coauthors of the study stress the importance of understanding these interactions to ensure ethical use of AI technology while maximizing its benefits.
Written by urgent.news from Futurism's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
