AI in business: 'How can we do things completely differently now?'
Nine out of 10 large business are using AI, but only four percent are using it to transform their core operations.
A recent survey conducted by technology consultancy Datacom reveals that while 91 percent of businesses employing over 100 people have adopted artificial intelligence (AI), only a mere four percent are leveraging it to revolutionize their core operations. AI consultant Lou Compagnone, the driving force behind the study, attributes this cautious approach to a lack of understanding and apprehension surrounding the potential impact on people and processes within organizations.
Compagnone expresses little surprise at the prevailing attitude, as she observes businesses enthusiastically embracing AI while neglecting to strategize about its implications. Nearly two-thirds of the respondents in the survey expressed support for the introduction of specific AI legislation and controls in New Zealand. Additionally, 74 percent of respondents would back the establishment of a body resembling Australia's Office of AI, tasked with overseeing the development of mandatory standards.
Compagnone emphasizes that businesses are integrating AI but failing to adapt it to their unique organizational structures. She urges companies to prioritize enhancing workers' AI skills and appoint dedicated AI leaders, rather than scattering AI management responsibilities across existing roles. According to Compagnone, only 22 percent of surveyed organizations have dedicated AI officers, compared to 42 percent in Australian businesses.
Written by urgent.news from RNZ Business's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
