Tesla “Ambassador” Melts Down Over “Horrible” Robotaxi Ride, Says He Had to Call an Uber After Total Self-Driving Failure
He was trying to cover just 2.3 miles. The robotaxi told him it would take well over an hour. The post Tesla “Ambassador” Melts Down Over “Horrible” Robotaxi Ride, Says He Had to Call an Uber After Total Self-Driving Failure appeared first on Futurism .
Tesla "ambassador" Reggie Overton took to social media to express his frustration with Tesla's Robotaxi service, a service CEO Elon Musk has been pushing hard despite limited success. The EV company launched the service last summer, promising thousands of fully autonomous taxis would be on the road within months. However, over a year later, Tesla is still nowhere near even the 100 mark.
Overton's experience with the service was particularly grueling, with the vehicle taking an estimated hour and six minutes to cover just 2.3 miles in Austin, Texas, despite being stuck and requiring human supervision. After multiple calls to support, Overton had to abandon the taxi and take an Uber to reach his destination. Tesla eventually provided a refund, but it was a disappointing experience for Overton, who criticized Tesla for not even offering a refund.
Another customer, TexasTSLA, also reported issues with the Robotaxi, who was dropped off three miles away from his destination due to the vehicle arriving too late at night. Despite Tesla's lack of a public relations department, the company vowed to improve the rider experience, a rare admission of weakness in the company. Meanwhile, Waymo, Tesla's biggest competitor, is outperforming Tesla with skyrocketing rider numbers, reaching 500,000 paid rides a week in ten US cities as of March.
Written by urgent.news from Futurism's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
