New AI-powered SMRT command centre aims to make bus services safer, more reliable and faster

SMRT, Singapore's major bus operator, has launched a new AI-powered command centre in Gali Batu Bus Depot near Yew Tee to enhance bus services' safety, reliability, and efficiency. This S$6 million Mobility Command and Control Centre consolidates fleet operations previously handled by the SMRT Woodlands and Soon Lee depots. The centre, which has been operational since June, employs artificial intelligence to monitor buses in real-time, flagging potential issues such as driver fatigue, unsafe driving, and bus bunching.

With the help of nearly 50 officers managing over 1,200 buses across 75 services, the command centre aims to identify risks early and respond faster to incidents, transforming bus operations from a reactive to a proactive approach.

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