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Meta to start charging Kenyan businesses for WhatsApp service messages

Kenyan businesses that rely on WhatsApp to communicate with customers could soon face higher operating costs after Meta announced changes to its business messaging model.

  • Meta announces new charges for WhatsApp Business Platform on October 1, 2026
  • Kenyan SMEs, especially those reliant on WhatsApp, may face increased costs
  • Failure to update payment method by September 30, 2026, will halt service messages

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