Poison helpline reports 4% rise in calls in 2025
The National Poisons Information Centre reported 11,455 enquiries last year, a 4% rise in calls from medical and healthcare staff and the public, its latest figures show.
The National Poisons Information Centre (NPIC) in Dublin recorded a 4% increase in calls received in 2025, with a total of 11,455 enquiries from medical professionals and the general public. Around 60% of these calls were from individuals with children under the age of 15, with most incidents occurring within the home. Paracetamol and ibuprofen were the most frequently involved medications in these cases.
The majority of calls, over 60%, were related to accidental poisonings, with one in five calls due to medication errors. Common household products that contributed to these incidents included liquid detergent capsules, dishwasher tablets, and toys. Dr Edel Duggan, the centre's director, emphasized that half of the calls concerned medication, either prescription or over-the-counter. She also highlighted that certain substances, such as oven and drain cleaners, are highly corrosive and can cause significant damage.
This year, the centre has already received 54 calls regarding mushrooms, following a rise in foraging activity. Dr Duggan cautioned that foraging mushroom season is approaching, and she recommended having a mycologist present to avoid confusion between edible and toxic varieties. Last year, the centre dealt with 28 cases of mushroom poisoning.
Regarding drug abuse, the centre handled 237 enquiries in 2024, mainly involving cocaine and cannabinoids. There were 13 calls concerning cannabis vapes, with Dr Duggan noting that the exact composition of these products is often unknown, potentially leading to hospital admissions due to unknown symptoms or issues.
In total, around 55% of the centre's calls came from the public, while 40% were from healthcare staff. The NPIC helpline can be reached at 01-8092166 and operates 24 hours a day, seven days a week.
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