Lagos electricity regulator targets ATC&C losses below 10% with AI monitoring — LASERC CEO
In this interview with Nairametrics, LASERC Chief Executive Officer, Mrs. Temitope George, explains the Commission’s position on the 12-month limit on electricity charge recovery, the scale of billing and metering complaints, and how the regulator intends to hold electricity providers accountable for poor service delivery. The post Lagos electricity regulator targets ATC&C losses below 10% with…
The Lagos State Electricity Regulatory Commission (LASERC) is working to reduce Aggregate Technical, Commercial and Collection (ATC&C) losses in the Lagos electricity market by targeting losses below 10% through the use of artificial intelligence monitoring systems. LASERC CEO, Mrs. Temitope George, discussed the Commission's regulatory agenda, which includes stronger consumer protection, universal metering, and tighter performance monitoring.
Under a new rule, electricity licensees cannot recover charges older than 12 months, except in limited circumstances. LASERC will monitor compliance through regulatory reporting, inspections, customer complaints, audits, and engagement with market participants. Consumers facing disputed bills should first address the issue with their service provider and then escalate the matter to LASERC if unresolved.
The regulatory body aims to resolve consumer complaints promptly and fairly while ensuring compliance with the law.
Written by urgent.news from Nairametrics's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
