Hong Kong Tests ‘Know Your Agent’ Controls in Payment Workflows

Hong Kong regulators have announced the first group of projects to test agentic AI in financial workflows, with the aim of identifying AI agents acting on behalf of customers. The expanded GenA.I. Sandbox++ program will examine customer onboarding, payments, insurance claims, and customer interactions, with technical trials expected to begin later this year.

One of the most consequential projects for payments involves HKT Payment, the financial services arm of Hong Kong telecommunications company HKT, which will work with Red Date Technology to test an "Agentic ID" framework for registering and verifying AI agents involved in payments, wallet top-ups, peer-to-peer transfers, and transactions between financial institutions.

The framework aims to reduce impersonation and unauthorized activity while creating a clearer record of what the agent did and whose authority it carried. The trial could provide financial institutions with more precision in controlling AI agents, with each link in the chain requiring validation before money moves.

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