Experian Brings Conversational Credit Card Browsing to ChatGPT
Experian has launched an app on OpenAI’s ChatGPT that helps consumers discover and compare credit card options through a conversation, the company said in a Thursday (Aug. 27) press release. With the Experian Credit Cards app on ChatGPT, consumers can ask about credit cards that fit their goals, such as building credit, earning travel rewards, reducing interest costs or maximizing purchases;…
Experian has introduced a new app on OpenAI's ChatGPT that enables consumers to discover and compare credit card options through conversation. The Experian Credit Cards app allows users to inquire about cards suited to their needs, such as building credit, earning travel rewards, or reducing interest costs. Users can review offers from Experian's partner network, compare details like annual fees, introductory bonuses, rewards rates, and ongoing APR ranges, and then proceed to the Experian website for offers aligned with their Experian credit profile.
Debbie Hsu, executive vice president of product at Experian Consumer Services, expressed the company's aim to make financial experiences as intuitive as everyday technology by integrating its credit card marketplace into ChatGPT. The PYMNTS Intelligence report "Global Digital Shopping Index: The Agentic Commerce Deep Dive" revealed that 62% of high-income shoppers are willing to let AI agents search and compare products across merchants.
Experian's credit card app on ChatGPT follows similar launches for insurance and loans. In February, the company launched an insurance comparison platform on ChatGPT, while in June, Experian launched a personal loan exploration app on ChatGPT. Hsu highlighted Experian's use of AI to create simpler, more helpful financial experiences.
Written by urgent.news from PYMNTS's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
