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Ten years of UPI: The infrastructure that quietly rewrote how India lives

Ten years after its launch, UPI has become far more than a payment system. It has transformed everyday transactions, enabled commerce during the pandemic and taken India’s digital public infrastructure to the world.

Ten years of UPI: The infrastructure that quietly rewrote how India lives

UPI, or the Unified Payments Interface, has quietly redefined how India lives over the past decade. Developed by the National Payments Corporation of India (NPCI) under RBI’s guidance, UPI’s real-time, interoperable system has transformed daily life for over a billion people. Its impact became especially evident during the pandemic, when it enabled seamless transactions for migrant workers and essential services without the need for physical cash.

Today, UPI processes over 20 billion transactions a month, powering 84% of India’s digital retail payments and nearly half of all real-time payment volume globally.

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