Sister’s birthday sarees ‘never’ reached US, courier company to pay man Rs 78,000
A Telangana district consumer commission has ruled in favor of a man who booked a 24.33-kg parcel containing sarees, groceries, and other items to be sent to his sister in the United States. Despite multiple follow-ups, the courier company failed to deliver the parcel, causing mental anguish to both the complainant and his sister. The commission directed the courier firm to pay Rs 18,000 in courier charges, Rs 50,000 in compensation for mental agony, and Rs 10,000 in litigation costs within 45 days.
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