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Ransomware: „Der schlimmste Fehler ist ein CEO, der fragt: Wie zahle ich?“

Cyber-Attacken legen ganze Produktionen lahm und treffen zunehmend auch den Mittelstand. Zwei Experten erklären, wie Firmen mit Erpressern verhandeln sollten – und sich besser schützen können.

Ransomware: „Der schlimmste Fehler ist ein CEO, der fragt: Wie zahle ich?“

Zug, ransomware – a form of extortion software – is now recognized by many as one of the greatest business risks, not only for large corporations but also for the German middle market. In 2025, the German Interior Ministry reported 1,041 ransomware attacks, a 10% increase from the previous year. During a ransomware attack, criminals encrypt entire IT systems and demand a ransom, typically in Bitcoin, and often threaten to publish previously stolen data.

But how can businesses defend against such attacks? How can they regain control in these situations? And which mistakes can prove particularly costly in the first hours? Crisis negotiators Michael Sjøberg, who previously specialized in hostage situations for the Danish military, and Peter Skovbo, who leads the crisis management firm Delta Crisis in Switzerland, explain in an interview. Mr. Sjøberg, when a company calls you during a cyber attack, what has typically gone wrong?

Written by urgent.news from Handelsblatt's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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