Jeweller told to return 32g gold, pay Rs 35,000 after ‘failing’ to deliver man new bangles
The Himachal Pradesh consumer commission has ordered a jewellery business and its owners to return 32 grams of gold to a customer, and to pay Rs 35,000 in compensation and litigation costs. The complainant, Hemanshu Mishra, had given the jewellers two old kadas weighing 32 grams, hoping to receive a new pair weighing 40 grams within two months.
However, the jewellers allegedly failed to deliver the new ornaments or return the gold, instead delaying the matter and refusing to give the gold back or provide the new kadas. The commission found that this was a clear case of deficiency in service and unfair trade practice, and ordered the jewellers to return the gold within 60 days, along with the compensation and costs.
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