Finding right talent biggest challenge for GCCs eyeing workforce expansion: Report
Taggd is a digital recruitment and talent fulfilment company. The report is based on inputs from over 100 CHROs and talent acquisition leaders, along with closed-door roundtables across major GCC hubs.
The ability to secure the right talent has emerged as the most significant hurdle for global capability centers (GCCs) despite many of them intending to expand their workforce in 2026-27, according to a report released on Tuesday. Over half of GCCs plan to increase their headcount, 22% expect their hiring to remain stable, while 26% anticipate reductions. This is in contrast to the previous year, where the focus was on talent availability and compensation pressures.
The report, which is based on insights from more than 100 human resources (HR) leaders and talent acquisition executives, along with confidential discussions across major GCC hubs, indicates a shift in GCC hiring priorities. While hiring sentiment has strengthened this year compared to the previous year, the most pressing challenge now is the quality mismatch. This shift signals a transition from a focus on hiring in large numbers to a more strategic approach of finding the right talent that fits the required skill set.
In FY27, GCCs are planning to increase their headcount by 52%, compared to 48% a year ago. Meanwhile, 22% anticipate hiring to remain steady, while 26% expect a decrease in headcount. This information suggests that GCCs are focusing on precision rather than sheer volume in their hiring strategies. The report also highlights that India's GCCs entering FY27 are primarily relying on early-career talent, with freshers constituting 16% of expected hiring and professionals with 1-5 years of experience accounting for 30%, totaling 46% of the anticipated workforce.
The remaining 34% of the workforce is expected to be composed of professionals with more extensive experience.
Written by urgent.news from Economic Times Tech's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
