Citibank to close Mombasa branch after 30 years
The bank said it will consolidate its corporate banking operations at its Nairobi headquarters as it shifts more services to digital platforms.
Nairobi, Kenya - Citibank Kenya announced on August 26, 2026, that it will close its Mombasa branch from November 30, 2026, marking the end of over three decades of physical operations in the coastal city. The decision comes as part of the bank's broader strategy to modernize and digitize its services, shifting more corporate banking activities to its Nairobi headquarters.
In its latest half-year financial statement, Citibank Kenya revealed that the branch closure would not impact the availability of its products and services. Clients will still have access to Citi Kenya's full range of institutional banking products through CitiDirect and other electronic banking platforms, the bank assured its customers.
The move is expected to streamline Citi Kenya's operations, consolidating its corporate banking services under the Nairobi headquarters. Citibank Kenya's net profit for the six months ended June 2026 fell to Sh2 billion, down from Sh4.1 billion in the same period last year. This decline was partly due to a decrease in net interest income, which dropped to Sh5.9 billion from Sh7 billion in the previous year.
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